How to develop trust with a Virtual Assistant
This blog post has come about following a comment made on a business forum. A business owner stated that they would worry about confidentiality and whether or not Virtual Assistants (VAs) can be trusted.
I’m not going to stand on my soap box and shout WE CAN BE TRUSTED, trust and understanding, whether it being a personal relationship or a professional relationship, comes with time.
Of course, us VAs don’t expect you to trust us with your Credit Card details or have full access to your personal emails from the very first day, this kind of relationship needs to be built up over time.
So how can you develop your relationship with the VA that best fits your business into a trusting long lasting partnership?
- Treat the selection process as you would with any normal interview, interview multiple VAs until your gut instinct kicks in and tells you ‘yes this is the VA I want’
- Be sure to check out testimonials from clients before you sign on the dotted line
- Talk to other business owners who use VAs and ask them for their thoughts and experiences
- Before you hand over your deepest secrets, take baby steps, delegate one task at a time until you build solid foundations for a trusting relationship
- When you have worked together for a length of time, and only when you are 100% satisfied with the outcome, delegate some more
One final note,Virtual Assistants are business owners just like you, their entire business is built around trust, ethics, loyalty, and delivering high standard of work, without this we won’t succeed.
2 Responses to "How to develop trust with a Virtual Assistant"
Having read the same forum as you, I have to agree with you. I personally find it insulting that someone who has never used a VA states lack of trust as their reasoning.
Pretty much ditto to what you have already said, talk things through, ask for testimonials, even ask to speak to existing Clients, talk to other people who have used a VA.
We are not a scary breed, we can become your right hand and an essential member of your team. Don’t miss out on that type of opportunity based on an outdated theory.
Good advice Kelly. It’s pretty much what i did when I started working with my VA team – whom I believe you know quite well!